WHAT CUSTOMERS ARE SAYING...
We had a stair lift installed for my mom. Austin was fantastic! He came out right away to talk to us a d give us an estimate when we called. He even came back a second time to answer my dad's questions, since he has a hard time hearing phone conversations. Everything was installed super quick. We couldn't be more pleased with our entire experience!!!! Highly recommend!!!
I was very impressed from start to finish with this company. I called to have a stair lift put in for my mother and within the week it was accomplished. Austin was very courteous and professional and explained in great detail how to use the lift to my mother. I usually get more than one estimate, but felt extremely satisfied with the cost and service from the get go. Highly recommend!!
Sonshine Medical worked overtime to get my chair delivered within three days of the order date. Austin and his helper were very conscious of wearing protective gear to give us peace of mind considering the COVID-19 pandemic. My lift chair is absolutely perfect! I highly recommend Sonshine Medical!
Anyone needing ANY HANDICAPPED equipment HAS to contact SONSHINE MEDICAL INC. They are truly interested in providing the best product you need. Not only do they provide the best type of product for your care, but they are personally there for you, if you encounter a problem. I have a JAZZY lift chair which has enabled me me reach cupboards, return to cooking, reach closet items and much more.
I cannot thank Austin and the team at Sonshine enough for always helping me select the best equipment for my spouse. The electric scooter is amazing and so helpful. the Pride Mobility Viva Lift chair is chic, and delivers perfect function. thank you for making a tough time so much better.
Always great service and communication between the Interdisciplinary Team at my facility and Sonshine Medical Representatives. Highly recommend Sonshine Medical! #MattTruax
Austin ( sales rep) and Todd ( owner) went out of their way to make sure the issues I was having with my stairlift were rectified! Austin along with Randy, and Tristan didn't stop until the issues were addressed. I can honestly say that if your in the market for a chairlift or wheelchair you should look no further then this company! They will not let you down when it comes to customer service and caring about their customer!
Had to get a stair-lift for my parents that are beginning to struggle with the stairs due to their age. They were reluctant and I wasn't able to be there for the installation. Austin and Randall were very patient, helpful and sensitive during the process and were a certain that we made a good decision. The pricing was very fair as well!
Austin and his partner are a great team. Very professional and friendly. We enjoyed working with them. They even showed up during our yard sale. I would highly recommend this company. We got a stair lift and love it. Try them. You won't be disappointed.
Geary V. Soska
I want to take this opportunity to strongly commend Austin Tolley from SonShine Medical for the outstanding job he did with both selling and installing my stair lift. It is like discovering my life all over again.I also have to compliment Austin on his professionalism and business mannerism. I would not think twice of doing business with Austin and SonShine Medical for any of my future medical needs.Super company. Super people. Please, do yourself a favor and give them a try. You'll be glad you did.
Austin and the rest of the family...and it truly is family...helped me pick out the best scooter for my needs. We met them originally at the home show in Cleveland. Tried everything they had and 2 other scooter businesses there. 3 of us took a road trip to Sonshine afterward to check them out again. Very dedicated to getting us what we needed, even if not theirs. I bought the Jazzy Zero turn. Austin delivered it within a few days of recieving the prescription I needed. Brought it in , set it up...question, more questions answered. no rush. To top it all off, just received a hand written thank you note from Austin. Who does that anymore?Sonshine is where I'll go to for a stair lift and a lift chair when Mom and I need it
Was in the market for another scooter. The local dealer in our area that we purchased our first scooter from no longer sold scooters. We searched on our phones and of course several places came up in the canton area, which is about a 1/2 hour drive for us. We called about 5 places and we're getting prices for the same scooter we had as the company ( Pride ) still made. We found out the they make a newer model if this scooter and wanted it because if the new features. One if the places we called was Sonshine and spoke with Austin and being in the sales business myself really appreciated the time he took explaining the new features. We talked price and he was the best price that we had gotten so far and he mentioned that if I got a perscription that I could save the tax. Austin was very patient and sincere with our conversation and kept me up to date with shipment and when the scooter was delivered took time to explain the new features to me and was not in a rush to get back. Thank you
Excellent team of people willing to go the extra mile to help their customers!
Very good Company and they treat everyone if your are the most important.
Amazing people with compassion and caring for their patients. Truly, they make fulfillment of your Medical needs effortless!
Just had a stair chairlift installed Works perfectly This company takes care if it’s customers Randy and the rest of the personnel are very knowledgeable Already tried it.Now my mom and anyone else that cannot walk well can use the chair lift to go into the basement.Especially when the siren blow and the alarms sound a tornado.Thank you guys.I feel very confident with the job you guys did installing this wonderful machinery !!!
I googled stairlifts for my mom and Sonshine medical came up. I am so glad I used them . The were very professional and polite. My mother is very pleased (although she can still get up stairs on her own) it makes me very happy to know when she has trouble the chair is there! Thank you so much Sonshine!!!! Highly recommended!!!
Answered all our questions, and more. We used the product before we bought, and Austin said that he's available for any kind of follow-up questions or issues. Very pleasant purchasing experience.
Great locally owned company that stands behind the products they sell.
I spoke with Austin today on the phone. He checked on my question and got right back to me. He was so very helpful and courteous. I really appreciated his excellent customer service!
Outstanding sales person to work with, Thanks Austin
Austin was responsive and professional. Very satisfied with service and product. Would highly recommend.
Convenient location, super friendly and knowledgeable sales staff! Austin was awesome! Don't forget to get an ice cream next door when you're finished!
On-time service friendly people reasonable prices I can't ask for more than that call if you have a problem you won't be sorry."